Privacy Policy

IntermodiQ values your privacy. This page explains what data we collect, how it’s used, and the measures we take to protect your information.

1. Cookies and Analytics

Our website uses cookies to enable secure login sessions and improve overall user experience. Certain cookies are essential for site functionality — for example, those used to maintain authenticated access through intermodiq_auth and Auth0. These cannot be disabled without impacting core features such as signing in or accessing your dashboard.

We also use limited analytics cookies to understand general usage patterns and enhance performance. These analytics cookies do not store personal data and are used solely to improve the product experience over time.

2. Document and Data Handling

All documents and data processed through IntermodiQ are handled with strict security and privacy standards. Uploaded files are processed **ephemerally and in-memory** — meaning they are analyzed within secured runtime environments and never written persistently to disk unless explicitly stored by the customer.

Once processing is complete, data is immediately discarded. We do not permanently store, resell, or share your company’s documents or structured data with third parties.

3. Authentication and Third-Party Services

We use trusted providers such as Auth0 and Stripe to handle authentication and payments. These services operate under their own compliance and privacy frameworks (including GDPR and SOC2), and we never store your passwords or full payment details directly.

4. Your Rights

You can request deletion of your account and associated data at any time by contacting us. Upon deletion, all data tied to your account is purged from our systems.

5. Contact

For questions about our privacy practices, please contact us at support@intermodiq.com.

Last updated: 11/17/2025